Voice / Telephony

Bring your own numbers and telephony provider

Lira doesn't require you to port numbers to a new carrier. It connects to the telephony provider you already use, so inbound and outbound AI calling runs on the infrastructure you've already set up.

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Which telephony providers does Lira support?

Lira natively integrates with Exotel, Twilio, Plivo, Vonage and Tata SmartFlo, with each provider's specific number types and routing supported directly. Credentials are configured per company account and encrypted at rest, and the same agent logic runs identically regardless of which provider carries the call.

Capabilities

What you get

Multi-provider support

Exotel, Twilio, Plivo, Vonage and Tata SmartFlo are all natively supported.

Bring your own numbers

Use the numbers you already own — no porting required.

Inbound & outbound

Handle both incoming calls and outbound campaigns on the same integration.

Low-latency routing

Calls route directly through your provider for minimal added latency.

Encrypted credentials

Provider API keys and credentials are encrypted at rest and masked in the dashboard.

Call analytics

See call volume, connect rate and duration per provider and number.

Use cases

Who this is built for

Existing telephony customers

Add AI calling to numbers already provisioned with your current provider.

Multi-provider setups

Run different providers for different regions or use cases from one account.

High-volume outbound campaigns

Scale outbound calling within your provider's concurrent-line capacity.

FAQ

Common questions

Do we need to switch telephony providers?

No — Lira connects to the provider you already use.

Which specific providers are supported?

Exotel, Twilio, Plivo, Vonage and Tata SmartFlo — see each provider's dedicated integration page for setup details.

Ready to deploy voice / telephony?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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