Salesforce

Leads and calls, straight into Salesforce

Your Salesforce org stays the source of truth. Lira pushes new leads, call outcomes and qualification data directly into it — your team keeps working from Salesforce, not a second system.

No credit card required · 100 free tokens · Cancel anytime

How does the Salesforce integration work?

Lira connects to your Salesforce org via API, creating new Lead or Contact records for captured leads and updating existing records with call and chat outcomes — summaries, qualification fields, next steps — mapped to whatever fields your team already uses.

Capabilities

What you get

Native Salesforce sync

Leads and outcomes push directly into your org, no middleware required.

Real-time updates

Records update immediately after a call or chat ends.

Custom field mapping

Map conversation data to standard or custom Salesforce fields.

Duplicate prevention

Matches existing Leads and Contacts instead of creating duplicates.

Activity logging

Calls and chats log as Salesforce activities against the right record.

Report-ready data

Use standard Salesforce reporting on the data Lira pushes in.

Use cases

Who this is built for

Sales teams on Salesforce

Keep Salesforce updated automatically without manual data entry.

Lead routing

New leads route into existing Salesforce assignment rules automatically.

Pipeline reporting

Run standard Salesforce reports on accurate, automatically logged data.

FAQ

Common questions

Do we need a specific Salesforce edition?

Requirements are scoped during setup based on your org's configuration — talk to our team about your specific edition and setup.

Ready to deploy salesforce?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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