Healthcare

A front desk that never misses a call

Clinics and hospitals lose new-patient enquiries to voicemail during busy hours, and existing patients miss appointments without a reminder call. Lira handles both — booking, confirming and following up — so front-desk staff focus on patients in front of them.

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Can AI voice agents book medical appointments?

Yes — an AI voice agent can answer inbound calls, check available slots against your scheduling system, and book, reschedule or confirm an appointment directly on the call, in the same way it would with a receptionist. It can also place outbound reminder calls before appointments and follow-up calls afterward, and hand off to a human staff member immediately for anything clinical.

Capabilities

What you get

Appointment Booking

Book, reschedule or confirm appointments directly on an inbound or outbound call.

Patient Follow-Up

Automatically call or message patients after a visit to check on recovery or next steps.

Lead Calling

Call new patient enquiries the moment they come in, instead of leaving them on hold or voicemail.

Appointment reminders

Send WhatsApp or call reminders before appointments to reduce no-shows.

Private deployment available

Run entirely within your own infrastructure for patient-data compliance requirements.

No-show tracking

See no-show rates by department and measure the impact of reminder calls.

Use cases

Who this is built for

New patient enquiries

Answer and book new patients calling outside front-desk hours.

Appointment reminders

Reduce no-shows with automatic reminder calls or WhatsApp messages before each visit.

Post-visit follow-up

Check in on patients after a procedure or consultation without staff having to place every call.

FAQ

Common questions

Is this appropriate for clinical conversations?

No — it's built for scheduling, reminders and administrative follow-up. Anything clinical is handed off to a human staff member immediately, by design.

Can it integrate with our existing scheduling system?

Integration is scoped per system during setup — talk to our team about what you currently use.

Can this run privately for patient-data compliance?

Yes — see our Enterprise private deployment options for environments that require it.

Ready to deploy healthcare?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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