WhatsApp Integration

Your WhatsApp Business number, running an AI agent

Connect your existing WhatsApp Business API account and let an AI agent handle qualification, follow-up and support conversations — within Meta's messaging policy by default.

No credit card required · 100 free tokens · Cancel anytime

How does the WhatsApp integration work?

Lira connects to your WhatsApp Business API account through a supported provider (such as MSG91), so incoming messages route to your configured agent and outgoing messages send from your existing business number. The 24-hour messaging window, opt-in and opt-out handling are all enforced automatically.

Capabilities

What you get

Your existing number

Connect the WhatsApp Business number you already have, not a new shared one.

AI-handled conversations

Qualification, support and follow-up run through your configured agent.

Policy-compliant by default

24-hour window, opt-in and opt-out handling built in automatically.

Template message support

Send approved template messages outside the free-form window.

Real-time delivery

Messages send and receive in real time, with delivery status tracked.

Human handoff

Transfer a conversation to a human agent mid-chat with full context.

Use cases

Who this is built for

Sales qualification over WhatsApp

Qualify and follow up on leads directly on WhatsApp.

Customer support

Resolve routine questions and escalate complex ones to a human.

Order and appointment updates

Send automated confirmations and reminders.

FAQ

Common questions

Do we need our own WhatsApp Business API account?

Yes — this connects to your existing account via a supported provider rather than using a shared number.

Which providers do you support?

MSG91 is natively supported, with other WhatsApp Business API providers available — talk to our team about your specific setup.

Ready to deploy whatsapp integration?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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