Exotel Integration

AI voice agents on Exotel, connected in minutes

Exotel is India's leading cloud telephony platform for inbound and outbound calling. Connect your Exotel account to LIRA Voice and put an AI agent behind any Exotel number — no custom telephony code required.

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How does LIRA Voice work with Exotel?

LIRA Voice connects to Exotel's voicebot streaming API, so calls on your Exotel numbers are handled by an AI agent in real time — speech in, AI-generated speech out, over the same call. Webhook and stream configuration is handled automatically when you link your Exotel account, so there's no manual telephony setup on your side.

Capabilities

What you get

Inbound & outbound on Exotel

Answer calls on your Exotel DIDs and run outbound campaigns from the same account.

Automatic webhook setup

Link your Exotel account and LIRA Voice configures the required voicebot streaming webhooks for you.

Hindi & Hinglish calling

Exotel's India-first telephony pairs naturally with LIRA Voice's Hindi and Hinglish-speaking agents.

Real-time audio streaming

Uses Exotel's voicebot stream for low-latency, real-time conversation rather than store-and-forward audio.

Your Exotel account, your control

Call recording, compliance and caller-ID settings stay governed by your own Exotel account.

Full call logging

Every Exotel call handled by an agent is transcribed, summarised and logged in LIRA Voice.

Use cases

Who this is built for

India-based support & sales lines

Exotel's local number coverage paired with an AI agent for domestic call handling.

Outbound calling campaigns

Run AI-driven outbound campaigns through your existing Exotel outbound CLI.

BFSI & collections

Exotel is widely used across Indian BFSI — a natural fit for LIRA Voice's collections agents.

FAQ

Common questions

Do I need to change my Exotel setup?

No — connect your existing Exotel account credentials in LIRA Voice and the required voicebot streaming configuration is handled automatically.

Does this work for both inbound and outbound?

Yes, the same integration supports both inbound call answering and outbound campaign dialing on Exotel.

Can I use Hindi or Hinglish on Exotel calls?

Yes — set your agent's language to Hindi or Hinglish and it will converse accordingly over the Exotel connection.

Ready to deploy exotel integration?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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