Most voice AI platforms are built for English-only, US-centric telephony and retrofitted for India. LIRA Voice starts from the opposite direction — Indian telephony providers, Indian languages, and callers who naturally switch between Hindi and English mid-sentence.
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An AI voice agent built for India needs to connect to Indian telephony providers (Exotel, Tata SmartFlo), understand callers who code-switch between Hindi and English (Hinglish) rather than speaking either language in isolation, and — for regulated industries like BFSI — support on-premise or private-cloud deployment so call data stays within Indian infrastructure. LIRA Voice is built around all three from the ground up, not added on afterward.
Native support for Exotel and Tata SmartFlo alongside global providers like Twilio, Plivo and Vonage.
Agents converse in Hindi, English, or natural code-switched Hinglish — matching how the caller actually speaks, not forcing them into one language.
Speech-to-text tuned for Indian-accented speech across Hindi, English and code-switched calls.
Deploy on your own H100, H200 or RTX-based infrastructure when call data needs to stay within your own servers.
Collections and finance-specific behavioral rules — accurate amount confirmation, compliant tone — built in, not bolted on.
A team that understands Indian calling patterns, regulatory context and telephony quirks, not a generic global support queue.
Loan collections, EMI reminders and customer support with data-sovereign deployment options.
Order support and sales calling across India's mix of English, Hindi and regional-language callers.
Augment or replace IVR on existing Exotel or Tata SmartFlo infrastructure.
Yes — this is a core, specifically engineered capability, not an afterthought. See the dedicated Hinglish AI agent page for how the language handling works.
Yes, on-prem and private-cloud deployment options keep call audio, transcripts and data on infrastructure you control.
Exotel and Tata SmartFlo are both natively supported, alongside global providers for teams that need both.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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