Call volume alone doesn't tell you if an agent is working. Lira's analytics track conversion, qualification rate and cost per outcome across every agent and channel, in one place.
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It shows outcome-level metrics — qualification rate, booking rate, resolution rate, cost per conversation — broken down by agent, channel and campaign, alongside usage and token consumption for billing visibility. The goal is answering "is this agent working" directly, rather than requiring you to cross-reference raw call logs against a separate CRM report.
See qualification, booking and resolution rates per agent, not just call counts.
Compare performance across agents, channels and campaigns side by side.
See how quickly leads get a first response across channels.
Track token consumption and cost per conversation for accurate budgeting.
Metrics update live as conversations happen, not on a delayed batch report.
Export data for deeper analysis or board-level reporting.
Identify which agents and scripts are converting best, and which need adjustment.
Measure outcomes per campaign to inform where to invest next.
Track token usage and cost per conversation to manage budget accurately.
Yes, data can be exported for use in external reporting and BI tools.
Yes, token usage and cost breakdowns are part of the same dashboard, not a separate billing-only view.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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