Tata SmartFlo is Tata Teleservices' click-to-call and IVR platform, widely used across Indian enterprises. Connect it to LIRA Voice to replace static IVR menus with an agent that actually understands callers.
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LIRA Voice connects to Tata SmartFlo to answer inbound calls and handle outbound calling on your Tata Teleservices numbers, with an AI agent conducting the conversation instead of a fixed IVR menu tree. This is a common fit for Indian enterprises already using Tata SmartFlo for click-to-call or existing IVR workflows.
Replace "press 1 for sales" menu trees with an agent that understands what the caller actually says.
Connect your Tata SmartFlo account without re-architecting your existing telephony.
Backed by Tata Teleservices' carrier infrastructure for Indian call quality and reach.
Works alongside SmartFlo's click-to-call workflows for sales and support teams.
A natural pairing for Indian enterprise callers who mix Hindi and English on a call.
Every SmartFlo call handled by an agent is transcribed, summarised and logged in LIRA Voice.
Swap static menu-tree IVR for an agent that resolves requests conversationally.
Tata SmartFlo is widely used across Indian enterprise call centers — a direct fit for AI agent deployment.
Pair SmartFlo's click-to-call with an AI agent for consistent first-response handling.
No — the AI agent replaces the need for a fixed menu tree entirely, since it understands what the caller says instead of routing them through button presses.
Yes, Tata SmartFlo is common in Indian enterprise and BFSI call centers, and this integration is built for that environment.
Yes — you can route specific call flows to an AI agent while keeping existing IVR paths for others.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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