Inbound AI Agent

Never Never miss an inbound call

Every inbound call gets answered immediately, understood correctly, and resolved on the spot when possible — with a real handoff to your team when it isn't.

No credit card required · 100 free tokens · Cancel anytime

What is an AI inbound calling agent?

An AI inbound calling agent answers incoming phone calls automatically, understands what the caller is asking using speech recognition and a language model, and either resolves the request directly (using your knowledge base) or hands off to a human when the request genuinely needs one. It's a replacement for both a basic IVR menu and first-line phone support staff.

Capabilities

What you get

Instant answer, every call

No hold music, no queue — every inbound call is picked up immediately, 24/7.

RAG-backed answers

Upload your FAQs, product docs or SOPs so the agent answers from your actual content, not generic guesses.

After-hours coverage

Keep answering calls outside business hours instead of routing everything to voicemail.

Caller verification

Optionally confirm caller identity via OTP before discussing anything sensitive.

Smart escalation

Route to a human when the caller's request is outside what the agent should handle alone.

Full call transcripts

Every inbound call is transcribed, summarised and tagged with intent automatically.

Use cases

Who this is built for

Customer support lines

Handle high call volumes for common questions without growing headcount.

Receptionist replacement

Greet callers, understand their need, and route or resolve it appropriately.

Appointment booking

Let callers book, reschedule or cancel appointments without waiting for staff availability.

FAQ

Common questions

What happens when the caller asks something the agent doesn't know?

The agent is configured with guardrails and escalation rules — it can offer to connect the caller to a human or take a message rather than guessing.

Can it verify who's calling before sharing account details?

Yes, OTP-based caller authentication is available for calls that need to confirm identity first.

Does it work with my existing support number?

Yes — connect your existing Exotel, Twilio, Plivo or Vonage inbound number.

Ready to deploy inbound ai agent?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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