A voice AI support agent that pulls answers from your actual documentation, resolves what it can immediately, and hands off cleanly when a human is genuinely needed.
No credit card required · 100 free tokens · Cancel anytime
An AI customer support voice agent answers inbound customer calls, understands the question using speech recognition and a language model, and retrieves accurate answers from your knowledge base (product docs, FAQs, policies) rather than guessing. LIRA Voice support agents escalate to a human when a request is outside what they're configured to handle.
Upload FAQs, product docs and policies — the agent answers from them, not generic training data.
Support doesn't stop at close of business — the agent keeps answering after hours and on weekends.
Hands off to a human with full conversation context when a request needs one.
Confirm caller identity via OTP before discussing account-specific details.
Transcripts, summaries and resolution status logged automatically for every call.
Spot frustrated callers early with automatic sentiment tagging on every conversation.
Resolve common, repetitive questions instantly so human agents handle only complex cases.
Answer status and account questions directly by looking up real data mid-call.
Keep support available around the clock without staffing a night shift.
It's built to answer from your uploaded knowledge base (RAG) rather than improvising — and to say so and escalate when it genuinely doesn't have the answer.
Yes, once the caller is verified, the agent can be connected to your systems to answer account-specific questions accurately.
The agent can transfer the call or trigger a callback request, passing along the full conversation context so nothing has to be repeated.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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