SMS Integration

The channel that still gets read

Not every customer has WhatsApp installed, or checks it often. SMS remains the highest-reach channel for reminders, confirmations and simple follow-ups in many markets.

No credit card required · 100 free tokens · Cancel anytime

How does the SMS integration work?

Lira connects to your SMS provider to send and receive text messages as part of the same agent logic that runs your other channels — reminders, confirmations, and simple follow-up sequences work over SMS without a separate configuration.

Capabilities

What you get

Two-way SMS

Send and receive SMS as part of a configured agent's conversation flow.

Scheduled reminders

Send appointment or payment reminders on a schedule via SMS.

High deliverability

Reach customers without requiring a specific app to be installed.

Opt-out compliance

Respects opt-out requests the same way every other channel does.

Same agent logic

SMS uses the same qualification and follow-up logic as your other channels.

Delivery tracking

See delivery and response rates per SMS campaign.

Use cases

Who this is built for

Appointment reminders

Reduce no-shows with a simple SMS reminder before an appointment.

Payment reminders

Send due-payment notices to customers without a messaging app.

Order confirmations

Confirm orders via SMS for customers who prefer it.

FAQ

Common questions

Which SMS providers do you support?

Integration is scoped to your existing SMS or telephony provider — talk to our team about your specific setup.

Ready to deploy sms integration?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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