Missed Call Follow-Up

A missed call doesn't have to mean a lost lead

Every missed call is someone who wanted to reach you and couldn't. Lira detects the missed call and follows up automatically — by callback or WhatsApp — within minutes, before they call the next business on their list.

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How does missed call follow-up work?

When an inbound call goes unanswered, Lira logs it as a lead immediately and triggers a follow-up — either an outbound callback from an AI voice agent, or a WhatsApp message acknowledging the missed call and asking how it can help. No missed call sits unaddressed waiting for someone to notice a call log.

Capabilities

What you get

Automatic detection

Every missed call is captured as a lead the moment it happens, no manual monitoring required.

Fast callback

Trigger an outbound callback within minutes, while the caller's intent is still fresh.

WhatsApp acknowledgment

Send an immediate WhatsApp message if a call can't be returned right away.

Qualification on callback

The callback can qualify the lead on the spot, not just apologize for the miss.

Configurable retry rules

Set how many callback attempts to make and at what intervals.

Missed call reporting

See missed call volume and recovery rate by time of day and line.

Use cases

Who this is built for

After-hours enquiries

Capture calls that come in outside business hours and follow up first thing.

Peak-hour overflow

Recover calls missed during high call volume without adding phone lines.

Ad campaign call tracking

Ensure a missed call-to-action call from an ad campaign never goes unaddressed.

FAQ

Common questions

How quickly does the callback happen?

Configurable — typically within minutes, though you can set the exact delay and retry schedule.

Can it choose between calling back and messaging?

Yes, you can configure it to try one, the other, or both depending on time of day and prior contact preference.

Ready to deploy missed call follow-up?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

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