A quote that goes unanswered for a week usually means the customer got busy, not that they said no. Lira follows up automatically by call or WhatsApp, addressing hesitation instead of just resending the same PDF.
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Once a quote is sent, Lira tracks whether the customer has responded and, if not, follows up on a schedule you define — checking whether they have questions, whether the pricing needs adjusting, or whether the timeline changed — rather than sending a single generic reminder. Genuine objections or interest get routed to your sales team with the full context of the follow-up conversation.
Follow-up starts automatically the moment a quote is marked sent.
Follow up at intervals that match your typical sales cycle length.
Asks what's holding the decision back rather than just repeating "just checking in."
Follow up by whichever channel the customer originally engaged through.
Route pricing objections or specific questions to a human rep immediately.
See how much quote follow-up actually recovers versus quotes left unfollowed.
Chase proposals and quotes that would otherwise sit in an inbox unanswered.
Follow up on estimates for renovation, repair or installation work.
Follow up on policy or product quotes before the customer compares elsewhere.
Yes, via our CRM Automation integration or a direct API trigger when a quote is marked sent.
A clear decline stops the sequence and logs the outcome — it won't keep following up on a quote that's been explicitly declined.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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