A survey emailed three days after a purchase gets a fraction of the response a conversation right after the interaction does. Lira runs the survey as a natural conversation, by call or WhatsApp, immediately after the moment that matters.
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Triggered right after a defined event — a purchase, a support resolution, a service visit — an AI agent asks your survey questions conversationally rather than as a rigid form, and the answers are extracted as structured, scored data automatically, ready for reporting without manual tallying.
Automatically ask for feedback right after a purchase, resolution or visit.
Run the survey as a natural conversation on whichever channel fits.
Higher completion rates than a static form link nobody clicks.
Answers are extracted as scored, structured data automatically.
See satisfaction trends over time, by product, location or agent.
Route a clearly negative response to a human for immediate follow-up.
Ask about the experience right after a sale completes.
Check satisfaction immediately after a support ticket closes.
Collect feedback after a service or installation visit.
Yes, a clearly negative sentiment or score can trigger an immediate escalation to a human for follow-up.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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