Lead Management

One pipeline, not three disconnected inboxes

By the time a team is running calls, WhatsApp and web chat together, leads start slipping through the gaps between channels. Lira gives every lead one unified record, regardless of which channel they used to reach you.

No credit card required · 100 free tokens · Cancel anytime

What is AI-powered lead management?

It's a single pipeline view of every lead's activity — every call, WhatsApp message and chat interaction — attributed to one record, with qualification status, stage and next action visible at a glance, instead of a rep manually piecing together a lead's history across separate tools.

Capabilities

What you get

Unified lead records

Every channel interaction attaches to one lead record, not separate silos per channel.

Pipeline stages

See where every lead sits in your process, updated automatically as conversations happen.

Automatic stage progression

Leads move stage automatically based on qualification outcomes, not manual updates.

CRM-synced

The same pipeline stays in sync with your existing CRM rather than duplicating it.

Full conversation history

See every call transcript and chat log for a lead in one place.

Team-level visibility

Managers see pipeline health across the whole team, not just their own leads.

Use cases

Who this is built for

Multi-channel sales teams

Stop losing track of a lead who called, then messaged on WhatsApp a week later.

Team lead distribution

See workload and pipeline balance across reps in one view.

Pipeline forecasting

Get an accurate read on pipeline volume and stage without manual reporting.

FAQ

Common questions

Does this replace our CRM's pipeline view?

It complements it — data syncs into your CRM via CRM Automation, so you can work from either.

Can we customize the pipeline stages?

Yes, stages are configured to match your existing sales process.

Ready to deploy lead management?

Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.

Start free trial →