By the time a team is running calls, WhatsApp and web chat together, leads start slipping through the gaps between channels. Lira gives every lead one unified record, regardless of which channel they used to reach you.
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It's a single pipeline view of every lead's activity — every call, WhatsApp message and chat interaction — attributed to one record, with qualification status, stage and next action visible at a glance, instead of a rep manually piecing together a lead's history across separate tools.
Every channel interaction attaches to one lead record, not separate silos per channel.
See where every lead sits in your process, updated automatically as conversations happen.
Leads move stage automatically based on qualification outcomes, not manual updates.
The same pipeline stays in sync with your existing CRM rather than duplicating it.
See every call transcript and chat log for a lead in one place.
Managers see pipeline health across the whole team, not just their own leads.
Stop losing track of a lead who called, then messaged on WhatsApp a week later.
See workload and pipeline balance across reps in one view.
Get an accurate read on pipeline volume and stage without manual reporting.
It complements it — data syncs into your CRM via CRM Automation, so you can work from either.
Yes, stages are configured to match your existing sales process.
Every new account starts with 100 free tokens — enough to build and test-call your first agent before spending a rupee.
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